Quality Assurance

Ultimately, our customers determine whether our actions to maintain and improve quality are successful.

Quality Assurance is our Number One Priority

Long supply chains have created a new set of requirements and the need for evolving Quality Assurance management systems. BTX works with our customers to create a customized inspection plan for every single product we produce. We take the time to make sure we understand every detail that determines the functionality and performance of a product. Once established, our highly skilled engineers and on-site inspectors implement our inspection plan during all phases of production.

Our rigorous QA processes not only prevent a poor-quality shipment from entering the supply chain, they provide aggregated information for creating effective corrective actions and methods to prevent recurrence. In today’s business environment, customers simply cannot afford to receive a shipment that does not meet their requirements. Resulting delays to correct even small issues can translate into lost revenue and missed opportunities for growth. BTX provides all data collected during production and inspection to our clients so that we can work together to identify areas of concern and address them before they can become a problem.

All BTX testing, manufacturing and inspection operations conform to international quality standards including ISO, ASTM, ANSI, UL and NSF.

Regulatory Compliance

Offshore manufacturing requires vigilant monitoring of the requirements demanded by numerous oversight agencies. The risk of non-compliance is especially high for manufacturers with global operations in multiple jurisdictions. In addition, increasing involvement by governmental bodies and emergence of global standards has compounded the complexity. Requirements change constantly and failure to comply can have catastrophic consequences. BTX skillfully oversees compliance through to every phase of manufacturing, from product design to product delivery, and beyond.

BTX has extensive experience with compliance requirements of both governmental and independent agencies, including:

  • Fair Labor Act (FLA)
  • International Organization for Standardization (ISO)
  • Food and Drug Administration (FDA)
  • Underwriters Laboratory (UL)
  • Environmental Protection Agency (EPA)
  • Consumer Product Safety Commission (CPSC)
  • Toy Industry Association (TIA)
  • US Customs
  • China Customs
  • Department of Commerce
  • Customs-Trade Partnership Against Terrorism (C-TPAT)